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VSCO Membership: FAQ

What is a VSCO Membership?

Our video explainer of a VSCO Membership can be found here

A VSCO Membership includes:

 - Our collection of 200+ VSCO presets*

 - New VSCO classic and Film X presets

 - New tools such as HSL, Borders, Video Editing

 - Access to Challenges and Educational content

*Limited time presets such as Krochet Kids, Street Etiquette, etc are not included and no longer available. 

 

How do I sign up for a VSCO Membership?

Try a free 7 day trial of a VSCO Membership now.

You can also start a free 7 day trial on the Membership page Screen_Shot_2019-09-20_at_2.27.09_PM.png or while you are editing images. 

 

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What is Film X?

Film X is VSCO’s next generation presets. Film X includes new advanced controls for Film X: Strength, Character and Warmth adjustments.

For more information on Film X presets, see our article How to use Film X.

The following Film X presets are included in a VSCO Membership and continues to grow.

Color Films

Fuji

  • Fuji Pro 160S (FP1)
  • Fuji Pro 160C (FP2)
  • Fuji Pro 400H (FP4) 
  • Fuji Pro 800Z (FP8)
  • Fuji Provia 400X (FR4)
  • Fuji Superia 100 (FS1)
  • Fuji Superia 400 (FS4)

Kodak

  • Kodak Ektar (KE1)
  • Kodak Gold 200 (KG2)
  • Kodak Portra 160 (KP1)
  • Kodak Portra 400 (KP4)
  • Kodak Portra 800 (KP8)
  • Kodak UltraMax 400 (KU4)

Black and White Films

  • Ilford HP5 (IH5)
  • Fuji Neopan 1600 (FN16)
  • Kodak Tri-X (KX4)
  • Kodak T-Max 3200 (KT32)

Additional entitlements:

  • Studio Indicators (RAW, published, and edited indicators on images)

 

How do I retrieve my VSCO Membership if it is missing?

Please see our article My VSCO Membership is missing. 

 

Can I purchase any presets, tools or other items a la carte from the VSCO Membership?

All benefits that come with a VSCO Membership are only available within the Membership and are not sold separately. 

 

How much is a VSCO Membership?

$19.99 USD per year.

 

How can I view my VSCO Membership benefits?

Tap on the VSCO Membership icon Screen_Shot_2019-09-20_at_2.27.09_PM.png in the bottom right corner of the VSCO app.

 

How do I cancel my VSCO Membership or request a refund?

To cancel your membership you will need to reach out to Apple Support or Google Play Support as VSCO Support cannot cancel Memberships or provide refunds on the behalf of VSCO Members. 

 

When does my VSCO Membership end?

Your VSCO Membership will end 1 year after the subscription begins.

Please note that your VSCO Membership will renew automatically. If you wish to disable autorenewal of your subscription, please see our article How to manage, cancel, or request a refund for your VSCO Membership. 

VSCO Support cannot cancel or disable your autorenewal subscription settings for you. 

 

Is there an option for a monthly subscription for the VSCO Membership?

We do not offer this option at this time.

 

How can I pay for a VSCO Membership and how am I charged?

You will pay for a VSCO Membership through either the Apple App Store or the Google Play Store depending on your device.

You will be charged at the end of your free 7 day trial period and all future charges are paid yearly from the start of the VSCO Membership.

 

How do I update my payment information?

Updating your payment information on an Apple device

Updating your payment information on an Android device

 

Can subscriptions be shared?

Your VSCO Membership is tied to your VSCO Account and cannot be shared. Only one VSCO Membership can be used per user. 

 

What happens if I cancel the VSCO Membership?

If you cancel your subscription and do not request a refund, the VSCO membership benefits such as presets, tools, and editorial content will be available to you until the subscription period ends.

If you cancel your subscription and receive a refund, the VSCO membership benefits such as presets, tools, and editorial content will no longer be available to you. 

 

What is the refund policy?

All payments are made at the end of the free 7 day trial and occurring every year after for the membership period.

VSCO Support is not able to process refunds.

Apple's refund guidelines and policy

Google's refund guidelines and policy

Made for Samsung VSCO app in Galaxy store's refund guidelines and policy



Will my VSCO Membership automatically renew every year?

Yes. Your subscription is set to auto-renew every year by default.

View, change or cancel your subscription on Apple

Managing reoccurring payments and subscriptions on Android 

 

Do I need a VSCO account to obtain a VSCO Membership?

Yes. You can register for a VSCO Account within the app. Here's an article on How to create an account. 

 

Can I use a VSCO Membership on another device such as an iPad, or a different platform such as iOS to Android or Android to iOS?

Yes - If you want to use your Membership on another device you just need to sign into your VSCO Account that has a Membership on that device. 

  

Will I still have my previously purchased presets if I do not renew my VSCO Membership?

Yes - You will retain any previously purchased presets if you do not renew your Membership. If you have trouble seeing your previously purchased presets, please see our article Why are my presets and tools locked or missing?  

 

Will I be charged for a VSCO Membership at the end of my free 7 day trial on iOS and Android?

Yes. If you do not opt out of the auto-renewal for a VSCO Membership at the end of the free 7 day trial period, you will be charged by Apple or Google.

How to manage your subscription in Apple

How to manage your subscription in Google Play

 

Can I edit images from my digital camera with a VSCO Membership?

Yes - you can import any size JPEG or RAW (iOS devices only) into VSCO and use any VSCO preset on the image.