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How to Manage or Cancel Your VSCO Membership

Deleting the VSCO app does not delete your account nor cancel your VSCO Membership or free trial.

If you have started a free 7 day trial for a VSCO Membership, you must cancel the trial so you are not charged after the trial period.

 

How do I cancel my trial or the auto-renewal of VSCO X?

The free trial for a VSCO Membership is a 7 day period, if you wish to cancel your trial you will need to disable the auto-renewal of the subscription.

To cancel your trial or auto-renewal on iOS:

Tap on Profile.jpg, then tap on Settings.jpg:

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Tap on Support, then Manage Subscription.

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If the "Manage Subscription" button is missing, please sign in with the email or phone number you created a VSCO account for the VSCO Membership.

You are asked to open the iTunes app and you will be taken to your membership panel. From here you will be able to cancel your membership.

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Here is a video that demonstrates a cancellation for iOS in real time:

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To cancel your trial on Android:

Launch the Google Play app. Search for VSCO, and tap on the app icon.

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Tap on manage subscriptions, then tap on manage.

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Tap on Cancel Subscription:

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Here is a video that demonstrates a cancellation for Android in real time:

Your browser does not support the video tag.  

Please note that Google Play will create a pending charge for purchases, which includes a VSCO Membership, 24 hours before the end of the trial period. If you cancel before the full 7 days have completed, the pending charge will be removed within a few business days. If the pending charge becomes posted even if you cancel before the end of the 7 day trial period you will need to contact Google Play support to dispute the transaction: https://support.google.com/googleplay/answer/7100415?hl=en

How do I cancel my current VSCO Membership (once trial period has ended)?

To cancel your purchase of a VSCO Membership you will need to reach out to Apple Support or Google Play Support.

What is the refund policy?

All payments are made up-front for the membership period. We do not offer any refunds, though you can cancel the automatic renewal at any time. For more information please visit Apple Support and Google Play Support. If you are using the Made for Samsung VSCO app, please see the payment and Purchase FAQ found here. 

 

 

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