How to manage, cancel, or request a refund for your VSCO Membership

VSCO is unable to cancel or provide refunds for VSCO Memberships.

Below you will find instructions on how to cancel a free trial, cancel an active Membership, or request a refund for your VSCO Membership from Apple, Google or Samsung. 

Please note, that deleting the VSCO app does not delete your account, cancel your VSCO Membership, or cancel your free trial. 

How do I cancel my free trial or an active VSCO Membership subscription?

Apple / iOS

Please see Apple's article on how to cancel your current subscription or disable auto-renewal for a future subscription.

You can also manage your subscription from the link below. 

Manage or cancel your VSCO Membership in iTunes.

Please note, when you follow the above link you will be asked to "Open in iTunes Store?". You must tap Open to continue the process. If you tap Cancel in the prompt, you will not be able to see your subscriptions.

After tapping Open, you will be taken to your Subscription panel in the App Store. This is where you can cancel your trial or an active VSCO Membership subscription.

Android 

Please see Google Play's article on how to cancel your current subscription or disable auto-renewal for a future subscription.

You can also manage your subscription from the link below. 

Manage or cancel your VSCO Membership in Google Play. 

Can I get a refund for a purchased VSCO Membership?

VSCO is not able to issue any refunds.

You must request a refund through Apple, Google, or Samsung. 

Apple / iOS

Request a Refund from Apple.

Android

Request a Refund from Google Play.

Google Play will refund a subscription if requested within 48 hours of purchase.

Samsung Galaxy

If you are using the Made for Samsung VSCO app, please see this article on information for how to cancel and request a refund.

Web Payment Third-Party (Stripe)

VSCO is not able to cancel memberships or process refunds. How to cancel your subscription via web.

How do I avoid being charged for a VSCO Membership before the free trial ends?

We offer a one-time free trial for a VSCO Membership. You can experience the value of the Membership features for seven days. If you do not want to subscribe to a VSCO Membership, you need to cancel the trial/subscription before the end of your free 7-day trial, or you will be charged for a VSCO Membership.

Please note that during the 24 hours before a new Membership begins Apple or Google may attempt to renew the subscription. With this in mind, if you do not wish to subscribe to a VSCO Membership we recommend canceling the trial/subscription before the scheduled start date of your subscription to avoid being charged.

For more information please see Apple's article and Google Play's article.

How do I cancel the VSCO Membership or turn off auto-renewal from the VSCO app?

Please note you cannot cancel your VSCO Membership or turn off the auto-renewal from within the VSCO app. 

We have provided a link in your VSCO settings that will take you to your subscriptions in your device settings. 

Tap on More Menu icon>Support>Manage Subscriptions

My"Manage Subscription" button is missing, what can I do?

If your “Manage Subscription” button is missing, please ensure that you are logged into the correct VSCO account. You must be logged into the same VSCO account that you started the trial or subscription with to manage your subscription. 

Please view our help article if you are still unable to locate your VSCO Membership.

If you aren't already a VSCO Member, we invite you to join our community and try out a free 7 day trial of the VSCO Membership.