The VSCO Pro Membership is our newest product tier that we’re excited to bring to our valued creators. More information about all VSCO Memberships is here.
Pro Membership FAQs-
Q: What is VSCO Pro Membership?
A: The VSCO Pro Membership is a new product that features new pro presets, membership badges, early access to VSCO editing on the web, and priority support options.
Q: What type of support options are available for the Pro Membership?
A: Pro Membership will have access to live chat support M-F 9 am - 5 pm PT and faster reply times for email support. Please note the Live Chat Support option can only be accessed through the VSCO iOS app. Currently not supported through Web or Android platforms.
Q: How do I purchase the Pro Membership?
A: The Pro Membership will be available for purchase through the Apple App Store.
Q: Will I be able to upgrade my current membership to a Pro plan?
A: Yes. Upgrading from your current Membership to the Pro plan will be available in your app settings under subscriptions or in the VSCO app itself.
Q: I just upgraded my membership from a Plus to a Pro Membership, but I'm not seeing my Pro Membership benefits.
A: You can restore your membership inside the app by doing the following:
- Go to the Global menu (top-left corner)>Support>Restore VSCO Subscription.
Q: I have a current membership. Is there a trial period for the Pro membership?
A: Currently we’re not offering any trials for the Pro membership if you’re already a paid subscriber, a previous paid subscriber, or have already redeemed a 7-day trial of Membership on VSCO.
Q: If I have a current Membership, will I have to cancel my current Membership in order to upgrade to Pro?
A: You will immediately be upgraded and receive a refund of the prorated amount of your original subscription.
Q: Will the Pro Membership be available for Android users?
A: Pro Membership is only available on iOS. Please check back for the Android release.
Q: What Pro Presets will be available?
A: A6 Pro, AL3 Pro, C1 Pro, G6 Pro and M5 Pro.
Q: What Membership badges will be available?
A: With the Plus plan (previously called ‘Membership’), you’ll have a “Member” badge on your profile. With the Pro plan, you’ll have a “Pro” badge on your profile.
Q: Can the Profile badge be removed?
A: Many of our members feel a strong affiliation with VSCO and are proud to display that as a part of elevating their profile and connecting more with other community members. We are listening to your feedback and will be exploring ways to give you more control over how/whether your badge will be displayed.
Q: When will I get early access to editing with VSCO on the web?
A: Summer 2023.
Q: What does ‘early access’ to VSCO editing on the web look like?
A: As a Pro Member, you get early access to VSCO editing on the web before the beta version of the release. You can try it out and let us know what you think so we can build the best experience together.
Q: What are some other VSCO Membership tiers besides Pro?
- Plus (Formerly VSCO Membership).
- Starter (Free account).