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I Need a Refund or Exchange

While we do not offer any refunds or exchanges we'd love to know more about your experience and help you troubleshoot the problems that you may have. If you haven't yet seen any of our walk through videos, please visit them within our support articles.

If those do not help please email us directly at support@vsco.co.

If you a refund is needed for presets that were purchased in the VSCO mobile app, please reach out to either iTunes or Google Play.