If you cannot use a tool / preset or a preset is missing, you will need to sign into your VSCO Membership account or restore your preset purchases from the shop.*
*Please note the shop is no longer available. For more information, visit our article Where is the Shop?
Sign into VSCO account with Membership
If you sign into your VSCO account that has your Membership, you should have full access to the locked tools and presets.
If you have purchased a Membership but still do not have access to the tools and presets, please try signing into VSCO with any other emails, phone numbers, or usernames you can remember. This VSCO account may have your VSCO Membership.
Previous preset purchases
If you previously purchased presets from the shop, please follow the steps below to restore your presets.
Tap on the settings icon in the top left corner of your VSCO profile . If you are not signed in you will be prompted to sign in when you tap on your VSCO profile.
In the Settings menu, tap on Support and then Restore Purchases.