At VSCO, it’s important that you have ownership of your creative journey, which includes controlling your content and your data.
Deleting the VSCO app does not delete your account.To help you maintain that ownership of your data, we offer three options to remove your account on VSCO.
Delete a VSCO Account on the VSCO iOS App
Delete a VSCO Account on the Web or VSCO Android App
Delete a VSCO Account created with an email
Delete a VSCO Account created with a phone number
Delete a VSCO Account created with Facebook or Google
| Deleting Your VSCO Account | Deactivating your VSCO profile but keep your VSCO account active | Deactivating your VSCO account which includes your VSCO profile |
| Deletes Profile | Deactivates Mobile Profile | Deactivates Profile |
| Deletes Content | Deactivates Content | Deactivates Content |
| Deletes Mobile and Desktop purchases | Profile no longer accessible by the VSCO community | Profile no longer accessible by the VSCO community |
| Deletes all associated data | Can still access Mobile and Desktop purchases | Cannot access Mobile and Desktop purchases |
| Cannot reactivate account | Can still access desktop products | Unsubscribes you from our mailing list |
| Deleting your VSCO account cannot be undone. | Username and email cannot be used to create another account | Username and email cannot be used to create another account |
| Can reactivate anytime by signing back in | Can reactivate anytime by signing back in |
The fastest way to delete your VSCO account is by deleting the account yourself. We encourage you to follow the steps below to delete your account yourself before contacting Support.
Once you submit your deletion request, it may take several hours to fully delete your data. During this time, your account may still be publicly viewable. Please note that we may be unable to immediately delete certain types of personal information due to regulatory or legal requirements. This information will be deleted in accordance with our policies.
Select which option applies to you for detailed instructions:
Deactivate a VSCO Account via Deactivation Form
Delete a VSCO Account on the VSCO iOS App
Delete a VSCO Account on the Web or VSCO Android App
Delete Account on the VSCO iOS App
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1. Tap on the Global Menu icon (top-left corner).
2. Select Settings.
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3. Select Delete my account.
4. Type in the prompted VSCO security phrase.
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5. Select Delete VSCO profile.
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VSCO Members: Deleting your VSCO account will not automatically cancel your VSCO Membership subscription. To cancel your VSCO Membership, please see our How to manage, cancel, or request a refund for your VSCO Membership article
Delete a VSCO Account on the Web or VSCO Android App
Please note this process applies to those who wish to delete their account from mobile web, a desktop browser, and/or Android users.
Below we've listed how to delete VSCO accounts that were created with an email, phone number, or Google and Facebook log in.
Delete VSCO Account created with an email
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1. Sign into the account you wish to delete on vsco.co in a web browser either on your mobile device or a desktop/laptop computer and sign into the same account on your VSCO mobile app. 2. When you sign into vsco.co in a web browser, this registers as a new device and you will be sent a verification email to the email associated with your VSCO account. Note to Gmail users: This email could arrive in the 'Promotions' tab. Note to all email users: check your spam folder if you don't see the verification email in your inbox. Please note it could take between 5-10 minutes for this email verification to arrive in your inbox. |
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3. You must verify log in from the email that was sent to you before you can proceed with deleting your VSCO account, otherwise you will encounter an error.
You will encounter the error below if you have not verified the new device log in from the email that was sent to you after you signed into your VSCO account on mobile web.
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4. Once your browser/device is verified navigate to your Account in the bottom left corner of vsco.co.
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5. At the bottom of your account page you will see the option to delete your account.
6. You'll be prompted to enter your password and you can then delete your account.
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VSCO Members: Deleting your VSCO account will not automatically cancel your VSCO Membership subscription. To cancel your VSCO Membership, please see our How to manage, cancel, or request a refund for your VSCO Membership article
If you no longer have access to your email but wish to delete your VSCO account, please submit a ticket using the chat bot in the bottom right hand corner of this page.
You can access the Support area in the bottom right corner of the page.
Delete VSCO Account created with a phone number
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1. Open the VSCO App and sign into your VSCO Account with your phone number
2. Tap on your Profile tab (smiley face).
3. Tap on the pencil icon located at the top right of the screen, then navigate to the My Info tab.
4. At the bottom of the My Info screen you will see your phone number.
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5. Update the phone number with an email you own. If you receive an error that the email is in use, you may have another VSCO account with this email. You'll need to use a different email. Please make sure this is an email address from which you can send and receive emails. 6. Sign into vsco.co with the email you just added to your VSCO account on a web browser either on your mobile device or a desktop/laptop computer. 7. IMPORTANT: Check your email inbox for the device verification email from VSCO and click on 'Verify Login'. Note to Gmail users: This email could arrive in the 'Promotions' tab. Note to all email users: check your spam folder if you don't see the verification email in your inbox. Please note it could take between 5-10 minutes for this email verification to arrive in your inbox. |
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7. Once your browser/device is verified navigate to your Account in the bottom left corner of vsco.co.
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8. At the bottom of your account page you will see the option to delete your account.
9. You'll be prompted to enter your password and you can then delete your account.
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VSCO Members: Deleting your VSCO account will not automatically cancel your VSCO Membership subscription. To cancel your VSCO Membership, please see our How to manage, cancel, or request a refund for your VSCO Membership article
If you no longer have access to your phone number but wish to delete your VSCO account, please submit a ticket using the chat bot in the bottom right hand corner of this page.
You can access the Support area in the bottom right corner of the page.Delete VSCO Account created with Facebook or Google
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1. Open the VSCO App and sign into your Facebook or Google account.
2. Tap on your Profile tab (smiley face).
3. Tap on the pencil icon located at the top right of the screen, then navigate to the My Info tab.
4. At the bottom of the My Info screen you will find the email associated with your Facebook or Google sign on. Write down or remember this email. |
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5. Sign into vsco.co with the email associated with your Facebook or Google account on a web browser such as Chrome, Safari (not the VSCO app), either on your mobile device or a desktop/laptop computer. 6. IMPORTANT: Check your email inbox for the device verification email from VSCO and click on 'Verify Login'. Note to Gmail users: This email could arrive in the 'Promotions' tab. Note to all email users: check your spam folder if you don't see the verification email in your inbox. Please note it could take between 5-10 minutes for this email verification to arrive in your inbox. |
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7. Once your browser/device is verified navigate to your Account in the bottom left corner of vsco.co. |
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8. At the bottom of your account page you will see the option to delete your account.
9. You'll be prompted to enter your password and you can then delete your account.
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VSCO Members: Deleting your VSCO account will not automatically cancel your VSCO Membership subscription. To cancel your VSCO Membership, please see our How to manage, cancel, or request a refund for your VSCO Membership article.
If you no longer have access to your Facebook or Google sign on but wish to delete your VSCO account, please submit a ticket using the chat bot in the bottom right hand corner of this page.
You can access the Support area in the bottom right corner of the page.
FAQs
I accidentally deleted my account, can I recover my images?
Deleting your account is permanent and cannot be undone. If you have deleted your account we are unable to recover your images for you.
I deleted my account and want to make a new one with the same username/email, but it won't let me.
Deactivating your account will leave your username and email saved in our systems. This means you cannot reuse either for a new account. Follow the instructions on our How to Reactivate a VSCO Account article to reactivate the account with the username or email you wish to use.
I deleted my account but my subscription is still active.
Deleting or deactivating will not automatically cancel your VSCO Membership. To cancel your VSCO Membership, please see our How to manage, cancel, or request a refund for your VSCO Membership article.
Last updated August 13, 2024