Close
Cart

Lost / Missing Images in Studio FAQ

The VSCO app does not store images in your Studio to a cloud service. Any images that you import into VSCO are stored locally within the app and on the device. 
 
 

Will I lose my images in my Studio if I delete the VSCO app?

If you choose to delete the VSCO app, you will receive a pop-up warning that states "deleting this app will also delete its data." The VSCO Studio which contains your images is included in this data. Before any re-install of VSCO, you will want to ensure to backup your device. Either to your computer or a cloud service.  
If you do not backup your images to iCloud / iTunes (iOS) or another backup service (Android) you will no longer be able to access images you previously uploaded to your Studio.
 
iOS
Backup up your apps and device:
 
Restore your apps and device from a backup:
 
Android
Backup up or restore your apps and device
 
 

I switched devices and can no longer see my images in my Studio in VSCO. 

If you replace your current device or switch to a new device, we first recommend that you backup your current device to a cloud service or to another computer and then restore this backup on your new device. If you do not backup the VSCO app on your old device, your images will not be available in your Studio on the new device.
 
iOS
Backup up your apps and device:
 
Restore your apps and device from a backup:
 
Android
Backup up or restore your apps and device
 

Can I recover an image that I deleted in my Studio?

If you deleted an image(s) from your Studio, there is no immediate way to recover the image(s).
 
If you create a daily backup of your device, you can restore your device from the previous backup to retrieve this image. You must perform the backup on the same day you deleted the image, so you are restoring from the previous day's backup. Please note this method will only work if your device was backed up before the image was deleted. 
 
There is no way for VSCO to restore deleted images or transfer photos among devices for you.