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How to transfer a VSCO Membership subscription to another VSCO account

In order to transfer a VSCO Membership from one VSCO account to another account, you must provide us with a valid receipt for your subscription purchase. 

Once you have located the receipt that was emailed to you from Apple or Google, please use the 'Help' icon in the lower right corner of this page to submit a ticket. Remember to attach a copy of your subscription receipt.  

Additionally, if you are unable to access your VSCO Membership on your current VSCO account, we have created a guide for you here.

If you are looking to transfer your VSCO Membership subscription from Android to iOS or iOS to Android, please see our article How to transfer a VSCO Membership subscription from iOS to Android or Android to iOS.  

 

Examples of VSCO Membership receipts

iOS

For Apple - You can typically locate the receipt by searching for the phrase "Your receipt from Apple VSCO" in your email search menu.

Below is an example of what a valid receipt for a VSCO Membership looks like (information has been intentionally blanked out).

 

receipt.jpg

Android

For Android - You can typically locate the receipt by searching for the phrase "Your receipt from Google Play Store" in your email search menu. 

Below is an example of what a valid receipt for a VSCO Membership looks like (information has been intentionally blanked out).

 

googleplayreceipt.png

 

Examples that are not VSCO Membership receipts

Please do not send screenshots of the subscription settings in iOS or Android or confirmation of a subscription trial start, as these do not prove there is a valid subscription purchase. 

 

iOS

Subscriptions menu in Settings. This is not a valid VSCO Membership subscription receipt. 

 

image1.jpeg

 

Receipt for starting a trial of a VSCO Membership. This is not a valid VSCO Membership subscription receipt. 

 

Screen_Shot_2019-10-14_at_4.52.44_PM.png

 

Android

Subscriptions menu in Settings. This is not a valid VSCO Membership subscription receipt. 

 

 

playsub.png