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Transferring VSCO Membership to another VSCO account

In order to transfer a VSCO Membership from one account to another VSCO's Support team will need to assist you.

When reaching out to VSCO's Support team http://vs.co/help, your request will be expedited if you provide the receipt that was emailed to you from Apple or Google upon purchase of the subscription. We have included examples below as to what qualifies as a receipt and what does not qualify as a receipt. 

For Apple - You can typically locate the receipt by searching for the phrase "Your receipt from Apple VSCO" in your email search menu.

For Android - You can typically locate the receipt by searching for the phrase "Your receipt from Google Play Store" in your email search menu. 

Additionally, if you are unable to access your VSCO Membership on your current VSCO account, we have created a guide for you here.

Here is an example of what a valid receipt for a VSCO Membership looks like (information has been intentionally blanked out):

iOS

receipt.jpg

Android

googleplayreceipt.png

 

Here is an example of what not to send to VSCO Support. These do not qualify as valid receipts for a VSCO Membership.

iOS

Subscriptions menu in Settings

image1.jpeg

iTunes Purchase History

itunesreceipt.jpg

Android

playsub.png