Why am I seeing a “Cannot connect to iTunes Store” error message?

When attempting to access your missing VSCO membership, you may encounter the message “Cannot connect to iTunes Store.” This message may also be accompanied by a message indicating you are currently subscribed to a VSCO Membership.

Typically, this error message is caused when you are attempting to restore a purchased VSCO Membership on a VSCO account that did not purchase a Membership. 

To access your VSCO Membership, please sign into VSCO with any other emails or phone numbers you may have used to create a VSCO account with. 

For more information on a missing VSCO Membership, please see our article My VSCO Membership is missing. 




If you aren't already a VSCO Member, we invite you to join our community and try out a free 7 day trial of the VSCO Membership.