Outage:
Thanks for your patience as our team has worked to fix some bugs you may have experienced. Below is a list of bugs that have been fixed and bugs that are scheduled to be fixed.
For bug fixes in progress, we recommend to update the app (iOS/Android) and refresh your browser page/clear cache and cookies (web) and check this article weekly for when the bug is fixed.
If you have not already done so, please visit the App Store or Google Play to manually update the VSCO app.
Bug Fixes in Progress
Web (studio.vsco.co)
We are excited to share with you VSCO editing now available on desktop!
In the coming months, will continuously introduce more presets, more tools, and many new desktop centric features.
If you are experiencing an issue that is not reported on this page, please submit your bug or issue using the feedback icon in the bottom right corner of the app.
iOS
- Not being able to import screenshots from the device to edit.
- Can't input location metadata after editing.
Android
No known major issues.
Web
- "Permission Denied" error message. Please read this article.
- Blank thumbnails after importing into studio.vsco.co. Please read this article.
Bug Fixes
VSCO v348.0.1 (iOS)
- Not being able to edit the Profile section ie. (updated information and photo will not save.) For slower connections, there may be a slight delay before you see the updated profile information or photo. Performing a manual section refresh, going to another section of the app and then back to profile, or manually exiting the current app session and then re-entering helps to view the profile updates.
VSCO v347.0.1 (iOS)
- Not being able to publish to feed w/o a membership.
VSCO v337 (iOS)
- "Media Unavailable" message when attempting to create a collage/montage, and batch editing.
- Edited video exporting progress bar missing.
Web
- Account sign-in through vsco.co.
IOS
1. C1 preset is available again for users that previously paid for the preset.
Android
VSCO v306.1
1. Double-tapping (Studio Detailed View) on the photo will not allow editing/sharing.
VSCO v241 (iOS)
1. No issues to report
VSCO v241 (Android)
1. Not able to update profile photo
VSCO v220.1 (iOS)
1. Having trouble creating a VSCO account? Remember not to use any special characters and use letters and numbers.
VSCO v220 (Android)
1. No issues to report
VSCO v217 (iOS)
1. Self-serve account reactivation - we fixed a bug which prevented you from signing back into your VSCO account to reactivate a deactivated account.
VSCO v217 (Android)
1. No issues to report
VSCO v216 (iOS)
1. No issues to report
VSCO v216 (Android)
1. Adjust/crop issue - when using the adjust tool the frame lines of the crop fall outside the frame lines of the image.
VSCO v211 (iOS)
1. Unable to view messages inside the notification area.
VSCO v211 (Android)
No issues to report
VSCO v205 (iOS)
1. Pixelated / low resolution image when exporting from VSCO.
VSCO v205 (Android)
No issues to report
VSCO v202 (iOS)
1. Modifying original image when exporting from VSCO rather than exporting a copy of the original image
2. Adjust/Cropping tool not correctly applying crop
VSCO v202 (Android)
No issues to report
VSCO v191.1 (iOS)
1. No navigation menu and/or white screen when opening VSCO
VSCO v191 (iOS)
1. Unable to publish images to VSCO
VSCO v191 (Android)
No issues to report
VSCO v190 (iOS)
No issues to report
VSCO v190 (Android)
No issues to report
VSCO v189 (iOS)
No issues to report
VSCO v189 (Android)
No issues to report
VSCO v188 (iOS)
No issues to report
VSCO v188 (Android)
No issues to report
VSCO v187 (iOS)
No issues to report
VSCO v187 (Android)
No issues to report
VSCO v186 (iOS)
No issues to report
VSCO v186 (Android)
No issues to report
VSCO v185 (iOS)
No issues to report
VSCO v185 (Android)
No issues to report
VSCO v184 (iOS)
No issues to report
VSCO v184 (Android)
No issues to report
VSCO v183 (iOS)
No issues to report
VSCO v183 (Android)
No issues to report
VSCO v182 (iOS)
No issues to report
VSCO v182 (Android)
No issues to report
VSCO v181 (iOS)
No issues to report
VSCO v181 (Android)
No issues to report
VSCO v180 (iOS)
No issues to report
VSCO v180 (Android)
No issues to report
VSCO v179 (iOS)
No issues to report
VSCO v179 (Android)
No issues to report
VSCO v178 (iOS)
No issues to report
VSCO v178 (Android)
No issues to report
VSCO v177 (iOS)
No issues to report
VSCO v177 (Android)
No issues to report
VSCO v176 (iOS)
No issues to report
VSCO v176 (Android)
No issues to report
VSCO v175 (iOS)
No issues to report
VSCO v175 (Android)
1. (Fixed) Unable to export images to Gallery (Android)
VSCO v174 (iOS)
1. Photos inside VSCO Studio Camera roll are out of chronological order
VSCO v174 (Android)
No issues to report
VSCO v173 (iOS)
1. All hue sliders in HSL tool are shifting red hues
VSCO v173 (Android)
No issues to report
VSCO v172 (iOS)
1. Unable to capture DSCO or image with VSCO camera
2. Unable to capture RAW or JPEG images with VSCO camera
3. VSCO folder in Photos app missing
VSCO v172 (Android)
No issues to report
VSCO v171.1 (iOS)
1. Original EXIF/Meta data on photo is overwritten with new meta when publishing and saving edits (iOS)
VSCO v171 (Android)
No issues to report
VSCO v170.1 (iOS)
1. White thumbnails / blank images appearing in Studio
VSCO v170 (Android)
No issues to report
VSCO v169.1 (iOS)
1. Location data is not shared to VSCO or Camera Roll
2. SS1 - SS3 and SUM1 - 2 presets missing
VSCO v169 (Android)
1. White Screen at Launch Android
VSCO v168 (iOS)
1. Favorites missing. We have moved the Favorites section to your VSCO Profile. Tap here for more details.
2. Unable to import and image into VSCO from iOS Photos app extension
3. White screen and long load time when first opening VSCO app. If you continue to see this after updating to v168, please force close and reopen the VSCO app.
VSCO v168 (Android)
1. VSCO in-app camera not capturing images
VSCO v166.1 (iOS)
1. No sign in option. If you experience this, please see our article Unable to sign into VSCO (bug fixed)
2. Missing check mark button when posting image or video to profile.
3. Missing check mark button to save changes when editing profile.
VSCO v167 (Android)
1. Not able to import photos from Google Photo or other apps into Studio.
2. Unable to import images and videos into Studio.
3. Unable to use VSCO Camera In-App (capturing and importing into Studio)