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How do I access a copy of my personal data on VSCO?

To get a copy of your data, you can create a downloadable snapshot. At this time, a copy of your VSCO personal data can't be downloaded to a mobile device.

A snapshot is a ZIP file of your content and data on VSCO, which can take up to two hours to create. Once created, you’ll have seven days to download the file.

To download a copy of your personal data on VSCO:

1. Sign into vsco.co on a web browser such as Chrome, Safari (not the VSCO app) on your desktop/laptop computer.
2. In the top right corner of the screen, select the Settings iconScreen_Shot_2019-11-19_at_1.52.09_PM.png

3. Scroll to the bottom of your VSCO account and select the blue ‘Access snapshot’ button.

Please note that images in your Studio will not be included in the snapshot because they are stored locally on your device.

 

Screen_Shot_2019-11-19_at_1.49.34_PM.png

 

Please note you might have to verify your desktop/laptop browser session before you're allowed to access your VSCO personal data:

1. Sign into the account you wish to access your account data on vsco.co in a web browser such as Chrome, Safari on your desktop/laptop computer and sign into the same account on your VSCO mobile app.
 
2. When you sign into vsco.co in a web browser, this registers as a new desktop/laptop browser session and you will be sent a verification email to the email associated with your VSCO account. You must verify log in from the email that was sent to you before you can proceed with accessing a copy of your data for your VSCO account, otherwise, you will encounter an error. Note to Gmail users: This email could arrive in the 'Promotions' tab. Note to all email users: check your spam folder if you don't see the verification email in your inbox. Please note it could take between 5-10 minutes for this email verification to arrive in your inbox. 
 
Here is what the desktop/laptop browser session verification email looks like:
 
IMG_0332_Verification_Email.png
 
Select "Verify Login" to verify the desktop/laptop browser session.
 
If you don't verify your desktop/laptop browser session, you will receive an error that looks like this:
 
Screen_Shot_2021-05-19_at_9.13.39_AM.png
 
Once you've successfully verified your desktop/laptop browser session, you will be able to download a copy of your VSCO personal data.
 

Access your VSCO personal data on accounts created with a phone number

 
You must carefully follow each step below in order to successfully access your VSCO personal data:
 
1. Open the VSCO App and sign into your VSCO Account with your phone number
2. Tap on your Profile tab (smiley face). 
3. Tap on “Edit” located below your profile name.
4. At the bottom of the Edit screen you will see your phone number. 
5. Update the phone number with an email you own. If you receive an error that the email is in use, you may have another VSCO account with this email. You'll need to use a different email. Please make sure this is an email address from which you can send and receive emails.
6. Sign into vsco.co with the email you just added to your VSCO account on a web browser such as Chrome, Safari (not the VSCO app) on a desktop/laptop computer.
7. IMPORTANT: Check your email inbox for the desktop/laptop browser verification email from VSCO and click on 'Verify Login'. Note to Gmail users: This email could arrive in the 'Promotions' tab. Note to all email users: check your spam folder if you don't see the verification email in your inbox. Please note it could take between 5-10 minutes for this email verification to arrive in your inbox. 
8. After your desktop/laptop browser session is verified, re-visit vsco.co on a desktop/laptop web browser such as Chrome, Safari (not the VSCO app), and sign in.
9. Select the Menu icon in the top right corner of the page, then select Settings Screen_Shot_2019-11-19_at_1.52.09_PM.png
10. Select "Access Snapshot"
 

Access your VSCO personal data on accounts created with Facebook or Google

You must carefully follow each step below in order to successfully access your VSCO personal data:
 
1. Open the VSCO App and sign into your Facebook or Google account. 
2. While signed in with Facebook or Google, tap on your Profile tab (smiley face). 
3. Tap on “Edit” located below your profile name.
4. At the bottom of the Edit screen you will find the email associated with your Facebook or Google sign on. Write down or remember this email. 
5. Sign into vsco.co with the email you just added to your VSCO account on a web browser such as Chrome, Safari (not the VSCO app) on a desktop/laptop computer.
6. IMPORTANT: Check your email inbox for the desktop/laptop browser session verification email from VSCO and click on 'Verify Login'. Note to Gmail users: This email could arrive in the 'Promotions' tab. Note to all email users: check your spam folder if you don't see the verification email in your inbox. Please note it could take between 5-10 minutes for this email verification to arrive in your inbox. 
7. After your desktop/laptop browser session is verified, re-visit vsco.co on a desktop/laptop web browser such as Chrome, Safari (not the VSCO app), and sign in.
8. Select the Menu icon in the top right corner of the page, then select Settings Screen_Shot_2019-11-19_at_1.52.09_PM.png
9. Select "Access Snapshot"
 

Access your VSCO personal data on accounts created with Apple

You must carefully follow each step below in order to successfully access your VSCO personal data:
 
1. Open the VSCO App and sign in with your Apple account.
2. While signed in with Apple, tap on your Profile tab (smiley face). 
3. Tap on “Edit” located below your profile name.
4. Update the anonymous Apple email with an email you own at the bottom of the screen. If you receive an error that the email is in use, you may have another VSCO account with this email. You'll need to use a different email. Please make sure this is an email address from which you can send and receive emails.
5. After updating your email, tap on the Check arrow in the top right corner to save your changes.
6. Sign into vsco.co on a web browser such as Chrome, Safari (not the VSCO app) on a desktop/laptop computer.
7. IMPORTANT: Check your email inbox for the desktop/laptop browser session verification email from VSCO and click on 'Verify Login'. Note to Gmail users: This email could arrive in the 'Promotions' tab. Note to all email users: check your spam folder if you don't see the verification email in your inbox. Please note it could take between 5-10 minutes for this email verification to arrive in your inbox. 
8. After your desktop/laptop browser session is verified, re-visit vsco.co on a desktop/laptop web browser such as Chrome, Safari (not the VSCO app), and sign in.
9. Select the Menu icon in the top right corner of the page, then select Settings Screen_Shot_2019-11-19_at_1.52.09_PM.png
10. Select "Access Snapshot"